Everything customers in San Gabriel and Alhambra ask us most — switching carriers, keeping your number and your data, activation, and what to expect when you walk in. Can't find your question? Call us or stop by, no appointment needed.
Total Wireless runs on Verizon's nationwide 5G network. That means reliable coverage across the United States, with international calling to 140+ countries included on select plans.
Yes — Total Wireless offers international roaming to 140+ countries on select plans. Visit either store and we'll help you pick the plan that covers the countries you call most.
No — all Total Wireless plans are prepaid and no-contract. There's no credit check and no long-term commitment. Our team will match you to a plan with the right amount of data for your budget, and we'll tell you straight if a cheaper plan fits you better.
Yes. We carry Total Wireless Home Internet and 5G tablets in addition to phones, plus rotating in-store promotions and giveaways. Availability changes, so visit either store to see what's on right now.
Yes, in most cases you can keep your current number. We handle the transfer (called a port-in) in store, usually the same day. Bring your current carrier's account number and transfer PIN and we'll walk you through the whole process.
No — Your photos, contacts, apps, and messages stay exactly where they are. The only information that cannot be transferred is your voicemail because voicemails are stored on the carrier’s server.
Yes — if your phone is unlocked and compatible, we can activate it. We'll check compatibility in store, set up your SIM card or eSIM, and have you connected before you leave.
Bring three things: your current phone, a photo ID, and your existing carrier's account number and transfer PIN. You can usually find the account number and PIN in your carrier's app or by calling them. With those in hand, we can port your number and activate you in a single visit.
Yes. We stock the newest iPhone and Samsung Galaxy models along with budget-friendly options, plus cases, chargers, and screen protectors. Deals change regularly — come see what's currently on offer.
Most activations are done the same day, while you wait. We handle SIM and eSIM setup and can transfer your contacts, photos, and data, so your new phone is ready to use before you walk out the door.
Yes — support doesn't end when you leave. Stop by anytime for help with your phone, plan, or settings. If something goes wrong, we fix it ourselves rather than sending you to customer service.
We have two San Gabriel Valley locations:
San Gabriel — 633 S San Gabriel Blvd, Suite 106, San Gabriel, CA 91776 · (626) 687-8881
Alhambra — 1101 W Valley Blvd, Suite 103, Alhambra, CA 91803 · (626) 830-9135
Both stores are open Monday–Saturday 10:00 AM–7:00 PM and Sunday 11:00 AM–6:00 PM — every day of the week.
No appointment needed. Walk into either location during business hours and we'll help you right away — most visits take just minutes.
Our team serves you in English, Chinese (中文), Vietnamese (Tiếng Việt), and Spanish (Español) at both locations, so every plan and price is explained clearly in the language you're most comfortable with.
An Authorized Retailer is an independently operated store officially authorized to sell Total Wireless plans, phones, and services. You get the same plans and network as anywhere else — plus in-person help from local staff who know your name.
Walk in or call either store, seven days a week. No appointment needed.